Contact Austin Energy for Electricity Information and to Report Outages: 512-322-9100 or report online at https://austinenergy.com/ae/.
How do I report trees near power lines?
- If you have trees on your property that are within 10 feet of power lines, please do not attempt to trim these limbs on your own.
- Instead, submit a Tree Trimming Request Form. An inspector will evaluate your request within 2-4 weeks from the date of request.
- If the tree is not on your property, please report the incident to 3-1-1.
- If there are sparks and/or a limb pulling the line from a pole or the house, please call 512-322-9100 to report the utility emergency.
Austin Energy has provided the following information regarding tree trimming:
Residential Tree Trimming
Tree Trimming FAQs